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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelika Fay

June 18, 2026

5  out of  5
rating by Angelika Fay
"Julianna at State Farm is always so friendly and accommodating and helpful whenever I need to talk with someone over the phone. She always make sure that I’m taking care of And. I get my ID card. Payments made anything that needs to get done five stars for Julianna."
We responded:
"Thanks so much for the fantastic rating, Angelika! We are so glad you had a positive experience with us here on State Farm Agent Jim Eiff’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Janelle Parker

June 18, 2026

5  out of  5
rating by Janelle Parker
"The customer service experience was smooth and easy. I really appreciated that Diana took the time to verify my identity and confirm that I was authorized to make changes to my father’s policy. It showed professionalism and gave me confidence that they take account security seriously. Great service overall."
We responded:
"Janelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Eiff’s Team—we are always here to help!"
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James Porras

June 18, 2026

5  out of  5
rating by James Porras
"Caroline has been my agent going on for 2 years now. Top notch service. Easy to reach, thorough, wouldn’t have it any other way. Thank you Caroline!"
We responded:
"Wow, thank you for the amazing 5-star review! We appreciate you taking the time to share your experience and the great service Caroline gives to all our clients. Have a great day, Jim"
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Elizabeth Mordechai

June 15, 2026

5  out of  5
rating by Elizabeth Mordechai
"I had a wonderful experience. Jessica was very kind, helpful, and professional. She took the time to answer my questions and made me feel comfortable throughout the process. Her friendly attitude and excellent service were truly appreciated. Thank you Jessica for all your help!"
We responded:
"Elizabeth, thank you for sharing your experience with Jessica. We appreciate you taking the time to post a review. Thank you for your trust in the Jim Von Eiff State Farm Team!"
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Mike Wineberg

June 9, 2026

5  out of  5
rating by Mike Wineberg
"What really sets Diana apart is how she goes above and beyond she takes the time to make sure everything is handled properly and follows up to ensure you’re fully taken care of. You never feel like just another customer; she genuinely cares about providing the best experience possible. The office is great overall!"
We responded:
"Thank you Mike for the great review and the shout out to Diana, We know you have plenty of choices when deciding who to trust with your insurance needs, so thank you for choosing our office. Have a great day, Jim"
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Nick Asaro

June 9, 2026

5  out of  5
rating by Nick Asaro
"My Agent State Farm Jason Klar Did amazing work to help me close on my house and gave me a great insurance policy and help me save money 10 out of 10,. Great service!"
We responded:
"Thanks for the 5 star review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jim Von Eiff’s Team here in Maspeth . "
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J

June 8, 2026

5  out of  5
rating by J
"Adam was extremely helpful. He explained all the details clearly and made the insurance process easy to understand. He was patient, knowledgeable, and took the time to answer all of my questions. I really appreciate his help and would highly recommend working with him."
We responded:
"Thank you so much for the 5-star rating! We appreciate you taking the time to recognize Adam ans his professionalism. Thank you for placing you trust for your insurance needs in our office. Have a great day, Jim"
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K Castro

June 8, 2026

5  out of  5
rating by K Castro
"Mary helped me w/ my issue from start to finish. She was supportive and attentive about getting things resolved and patient through every step. The customer service she provided was exceptional. Because of her, I will never leave the James Von Eiff Office."
We responded:
"Thank you for taking the time to recognize Mary and the outstanding job she does for our clients. We genuinely appreciate you trusting your insurance needs to our office. "
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Liam L. Castro, Esq.

June 5, 2026

5  out of  5
rating by Liam L. Castro, Esq.
"Very thorough. Mary was great explaining to us the process, the products, and answered all of our questions clearly."
We responded:
"Liam, thank you for your wonderful review of State Farm Agent Jim Von Eiff’s Team! Thank you for recognizing the great care Mary takes in helping our clients. We appreciate your trust in our office. Have a blessed day, Jim."
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Francisco de Deus

June 5, 2026

5  out of  5
rating by Francisco de Deus
"Great service, courteous and knowledgeable.
Alex assisted me in finding the best deal for my home insurance."
We responded:
"Thanks so much for the fantastic rating, Francisco! We are so glad you had a positive experience with us here on State Farm Agent Jim Von Eiff’s Team. It is always great when we can help people save money and get great coverage. If there is anything we can do for you in the future, just give us a shout! "
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Qyjwu

June 4, 2026

5  out of  5
rating by Qyjwu
"Adam Batista is an outstanding insurance agent—knowledgeable, professional, and genuinely friendly. He consistently takes the time to understand his clients’ needs and finds the best solutions to address their concerns while ensuring they have the right insurance coverage. We have entrusted Adam with our home, auto, and condo insurance policies through State Farm, and his service has always been exceptional. I highly recommend him to anyone looking for a reliable and dedicated insurance professional."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that Adam met your expectations! Thank you for trusting our office with your insurance needs, we appreciate your business. Have a blessed day, Jim"
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sully cervantes

May 21, 2026

5  out of  5
rating by sully cervantes
"One of the best Customers Service experiences I have received at State Farm in over 15 years I have been working with them is with Jelissa Yapor very helpful and professional always answers my inquiries and ia very friendly.

Sully Cervantes"
We responded:
"Sully, thank you so much for recognizing the great care Jelissa takes to service our clients. We appreciate your loyalty and trust in our office to handle your insurance needs. Have a great day, Jim"
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Lukasz Kogut

May 18, 2026

1  out of  5
rating by Lukasz Kogut
"Unfortunately I came there. For first month I pay 320 second was 350. Now 4th payment is 388. I cannot change nothink by app. I have to go office. I called them and they say they can't change my plan. I have to come to them in person. I have a lot of thinks to do. Never again."
We responded:
"Lukasz, so sorry for the confusion with your payments. Do to changes you requested, your payments have fluctuated. I am sure we can clarify and resolve over the phone, so you do not have to take valuable time out of your busy schedule to come to the office. Thank you for the opportunity to respond and resolve your issue. Jim"
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Kim Figueroa

May 8, 2026

5  out of  5
rating by Kim Figueroa
"I called and spoke with Juliana Slager today to ask a few questions regarding my auto policy. She was very helpful and answered my questions."
We responded:
"Thank you for the fantastic review, Kim! We are always here to help with your insurance needs here in Maspeth . We appreciate your trust in our agency. Have a great day, Jim"
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Iva Walsh

May 8, 2026

5  out of  5
rating by Iva Walsh
"Adam Batista is incredible. He made the process so easy and absolutely painless. I’m so happy that I’m with State Farm. Thank you!!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for our office and specifically for Adam. We are also happy that you chose State Farm and our office for your insurance needs. If you ever need anything, we're here to help. Thank you again, Jim."
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Joshua Herritt

April 27, 2026

5  out of  5
rating by Joshua Herritt
"Juliana at State Farm was amazing to work with! She was incredibly helpful, patient, and made the whole process easy and stress-free. She took the time to answer all my questions and made sure I got exactly what I needed. Highly recommend her to anyone looking for great service!"
We responded:
"Hi Joshua, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!"
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Chris Pedone

April 1, 2026

5  out of  5
rating by Chris Pedone
"Had a great experience being assisted by Jess at the Jim Von Eiff office!"
We responded:
"Chris,
Thank you for taking the time to recognize the great service from Jess. We will be sure to pass the message along."
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Osha Robinson

March 31, 2026

5  out of  5
rating by Osha Robinson
"I am so grateful for my insurance with State Farm Jeff and Julianna made my day very easy to speak with them and any questions I had even today was answered thank you for help me 5 stars definitely"
We responded:
""Osha, thank you for sharing your experience! I’ll be sure to pass your thanks along to Jeff and Julianna—they’ll be so happy to hear they made your day a little easier. We appreciate your business and your recommendation!""
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Diane Fisher

March 2, 2026

5  out of  5
rating by Diane Fisher
"I just wanted to share what a great experience I just had with State Farm in Maspath, NY.
My agent is Richard Ortega, and he is exceptionally patient and efficient . I switched my policiy from one vehicle to a new one that I am buying and he made it so easy. And he also set me up for monthly automatic payments. And that also went very smooth. I can't say enough about what a great insurance agent and person Richard Ortega is."
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Richard Ortega at the Jim Von Eiff Agency was able to provide you with helpful, personable service and make the switch to State Farm smooth and enjoyable. It's wonderful that he guided you through the process with ease, especially considering your preferences. We're happy to have you as part of the State Farm family and look forward to serving your insurance needs for years to come!"
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Hongzhi Zhang

December 23, 2025

5  out of  5
rating by Hongzhi Zhang
"I was very impressed by Ms. Luo who helped me to get an auto insurance. She was very friendly, responded quickly, and had deep knowledge in her service as evidenced by her suggestions that resulting in a significant saving for my policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jenny G

December 19, 2025

5  out of  5
rating by Jenny G
"Adam went above and beyond in helping with our policy. Incredibly responsive, when we needed updates to the policy the system didn't allow took real accountability to solve it manually almost immediately, and more importantly was super honest and personable. Probably one of the best agents I've spoken to in any business let alone insurance which is typically not known for its customer service. In a world where many insurance companies are moving to AI-only and getting rid of human agents, it feels good to know there are real people available who you can reach out to if you ever need any actual assistance with your policy. Pricewise most policies I saw were about the same with similar coverage, but Adam's service and trust developed with him was the reason we decided to go with them over other options."
We responded:
"Jenny, First, thank you for choosing our agency for your insurance needs, welcome to our family. Second, we appreciate you took the time to recognize the great care and personal approach that has made our office so successful. Adam is a great asset to our office and allows goes above and beyond for those he services. Have a great day, Jim"
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Freddy Aguilar

December 19, 2025

5  out of  5
rating by Freddy Aguilar
"Maria has been great every time I needed help with something, always taking the time to explain the ins and outs of the question at hand"
We responded:
"Freddy, we appreciate you taking the time to let others know about the service you received from our office and so glad Maria has been a great resource for you when it comes to your insurance needs. We appreciate your business, have a blessed day, Jim"
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John A

December 11, 2025

5  out of  5
rating by John A
"I had an issue with my insurance for a new SUV. Richard and Isaac helped me out and quickly squared things away."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cristopher Pacheco

December 2, 2025

5  out of  5
rating by Cristopher Pacheco
"Buen servicio y buenos precios, mi agente MARIA MENDOZA muy amable, rápida y precisa para ofrecer los mejores precios es clara y muy amable 1000/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kari Vidals

November 15, 2025

5  out of  5
rating by Kari Vidals
"Maria Mendoza always provides exceptional customer service. I am very grateful for her outstanding, and accurate assistance ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"